Warranty Policy

Coverage and Limitation of Warranty

• Unless otherwise specified, a standard three months shop (“MOTOWORLD”) warranty covering defects in material and workmanship apply to the products listed below.
• The warranty will not cover defects or malfunctions resulting from the misuse, mishandling, modification, or improper care of the product.
• The defacement and/or alteration of the product in any way, as well as damages arising from accidents, will cause the warranty to be void.
• MOTOWORLD reserves the right to assess the condition of the product prior to any repair or replacement claims.

Use of warranty

• The original receipt, as a proof of purchase, must be produced before the commencement of any repair work, replacement or product exchange. In the event a replacement item is unavailable, a credit note equivalent to the price of the product at the time of purchase will be issued instead.
• In the event of no receipt, as a proof of purchase, Motoworld shall try it best to trace if there is any purchase within the period. In the event that no transaction can be found, Motoworld reserve the right to reject the warranty claim 
• Repair work, including product investigation and testing, is expected to range from a few days to a month.
• Products bought from any MOTOWORLD outlets outside of Singapore (Kuala Lumpur, Malaysia or Ho Chi Minh, Vietnam) and to be serviced locally must be shipped to us using a sturdy shipping box – do not use the manufacturer’s box for shipping. Items received that do not meet this requirement or are damaged during shipping will be returned to the sender.
• Beyond the terms and conditions laid out above, all other costs, including shipping fee and any other miscellaneous charges incurred in relation to the repair work, will be borne by the customer.
• Lost or damaged warranty cards will not be re-issued. For further enquires on warranty support, please contact us at customercare@motoworld.com.sg.
• Updated on 02/09/24